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Client Services Representative
LandrumHR Mobile, AL
$42k-56k (estimate)
Full Time | Business Services 0 Months Ago
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LandrumHR is Hiring a Client Services Representative Near Mobile, AL

A warehouse and logistics company based out of Mobile, AL is looking to bring in a hardworking and reliable Client Services Representative to join their team and help complete a variety of manual tasks with a friendly crew. This is an excellent opportunity for someone who is looking for steady, full-time work with a company that looks after its employees and has potential progression routes for the right people.
What you’ll be doing:
  • Processing client orders and receipts
  • Order confirmations
  • Carrier communications
  • Handling general account records
  • Import/Export documentation
  • Provide departmental support functions for clients as assigned.
  • Utilize the facility Warehouse Information Systems to perform tasks related to client accounts
  • Utilize and accurately complete daily reports and worksheets as required by both clients and management
  • Assist in accurately tracking client activities.
  • Assist other departments, including Operations, in the processing of client requests and communicate changes to schedules or client needs in a timely manner.
  • Effectively communicate with team members, management, and clients.
  • Act as liaison between the operations and the customer and promptly report client feedback to management, including any signs of dissatisfaction.
  • Provide clients with timely and effective solutions.
  • Assist with driver check-in, driver door assignments, and driver document processing.
  • Set pickup and delivery appointments with warehouses and clients.
  • Monitor open orders to ensure scheduled ship dates are being met.
  • Other duties as assigned.
What you’ll bring to the job:
  • Proficiency in reading, writing, and arithmetic skills required, normally acquired through a high school diploma or GED equivalent.
  • Proficient knowledge of computer programs/software, such as Microsoft Outlook, Word, Excel and Warehouse Management Systems.
  • Proficient knowledge of shipping and receiving processes, procedures, and technology, ideally acquired through a minimum of 2-4 years of experience in a similar role.
  • Must be able to follow directions with emphasis being placed on safety while performing tasks.
  • Must be able to shift priorities and multitask as required.
  • Available to work any shift as requested, which may include OT, nights, and weekends.
  • Must be self-motivated and able to work under minimal supervision.
  • Must demonstrate excellent communication skills (email, phone, etc).
  • Must possess organizational skills with an attention to detail.
  • Must have a track record of providing exceptional customer service.
  • Must have responsible work habits and pass pre-employment tests, including background and drug tests.
  • Must be able to work in non-climate controlled warehouse
  • Must be able to work at a computer for up to 8 hours a day
  • Must be able to lift at least 20lbs
Whats in it for you:
  • Starting wage of $16-$18/hour, depending on experience
  • Regular shift pattern Monday through Friday, 8:00 am – 5:00 pm
  • Supportive and friendly working environment
  • After meeting the qualification requirements, employees are offered through LandrumHR: Health, Dental, and Vision Insurance and matching 401k
LandrumHR Workforce Solutions does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information or any other characteristic protected by law. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$42k-56k (estimate)

POST DATE

05/24/2023

EXPIRATION DATE

05/10/2024

WEBSITE

landrumhr.com

HEADQUARTERS

PENSACOLA, FL

SIZE

50 - 100

FOUNDED

1970

TYPE

Private

CEO

BRITT LANDRUM

REVENUE

$5M - $10M

INDUSTRY

Business Services

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LandrumHR offers Human Resource services such as drug screening, reference, and criminal background checks for employees.

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The following is the career advancement route for Client Services Representative positions, which can be used as a reference in future career path planning. As a Client Services Representative, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Representative. You can explore the career advancement for a Client Services Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Planning and making a schedule for the monthly meetings with the clients.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Representative jobs

A Client Services Representative needs to be familiar with every part of a site.

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Review the job description for a Client Services Representative.

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The CSR works is to set expectations for both the client and the specialist so that realistic goals are set and achieved.

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The representative may be seated at a desk or workstation, or they may be on the phone with clients.

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Step 3: View the best colleges and universities for Client Services Representative.

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